Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Every phase of the pool building process was a nightmare. Alot of sales and a lot of being lied to at every step.

Unbelievable how bad they've been. They ripped out our cable TV , Sprinkler timer wires from wall , hit the roof with tractor. Bait and switch sales. lying to go with certain options over others.

If they are going to lie they all need to be on the same page. Shasta Pools is the worst company I've ever done business with. I will be filing a complaint with the BBB and AZ board of Contractors. They made many unkept promises.

The lack of care they take is unparalleled. Skip is someone who works there and his job is to make you so mad you almost want to throw your hands up.Every phase of the pool building process was a nightmare.

Review about: Shasta Pools And Spas Swimming Pool Installation.

Reason of review: Not as described.

Monetary Loss: $42000.

Preferred solution: Full refund.

I didn't like: Workmanship, Sales, Salesman betrayed my trust and good faith, Management.

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